Thursday, March 08, 2007

Calendar Girl

Sometimes, it is the stupid calls that are the funniest.

I got a request today from a panicked customer who was having trouble pulling their transactions. I gathered all the information, and asked the date or range of dates she needed.

She replied, "February 29 through 31".

Yes, that's right. Not January. February. And yes, she was completely serious. Thankfully, I restrained myself on the call, though it was good for a hearty laugh after hanging up.

I know I was on leave for a while, but I didn't think things changed that drastically.

It's the dumbest interaction I've had since returning to work, but sadly, not by much.

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